Payment Policy

1. General Information

This Payment Policy explains how payments are processed for all subscriptions and services purchased on GETIPTV.VIP (“we”, “our”, or “us”).
By completing a payment or subscribing to any of our IPTV services, you agree to the terms outlined in this policy, along with our Terms of Service and Privacy Policy.

2. Accepted Payment Methods

We currently accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • Cryptocurrency payments (USDT, BTC, ETH, and others where supported)
  • Alternative gateways as available on the checkout page

All transactions are processed securely through our verified payment processors. We do not store your full card or payment information on our servers.

3. Currency and Pricing

  • All prices on GETIPTV.VIP are displayed in USD (United States Dollars).
  • Prices may vary depending on your region, promotions, or applicable taxes.
  • We reserve the right to modify subscription prices at any time. Any price change will be applied to new or renewed subscriptions only.

4. Payment Processing and Confirmation

  • Payment is due immediately at the time of purchase.
  • Once your payment is confirmed, your IPTV subscription will be activated automatically and your login or M3U/portal details will be sent to your registered email address.
  • Payments made using cryptocurrency may require additional time for blockchain confirmations.

5. Refund Policy

  • We offer a 7-day satisfaction guarantee on new subscriptions.
  • If you experience technical issues with the service and our support team cannot resolve them, you may request a refund within 7 days of activation.
  • Refunds are not available in cases of:
    • Expired or fully used subscriptions
    • Wrong device setup or unsupported device issues beyond our control
    • Customer negligence, account sharing, or misuse of credentials
    • Unstable internet connection on the customer’s side

To request a refund, please contact support@getiptv.vip with your order details.

6. Renewal and Cancellation

  • Subscriptions are non-recurring unless otherwise stated. Customers must renew manually through the website when their plan expires.
  • If automatic renewal is introduced, you’ll be notified in advance and can cancel before the next billing date.
  • You can cancel your plan anytime by contacting our support team. However, no partial refunds are provided for unused periods.

7. Chargebacks and Disputes

  • Initiating a chargeback or payment dispute without contacting our support team first is considered a violation of our policy.
  • Unauthorized chargebacks may result in account suspension or permanent termination.
  • If you have any billing issue, please contact us — our team is available 24/7 to help resolve payment problems.

8. Taxes and Additional Fees

All prices are exclusive of taxes unless explicitly stated. Depending on your location or payment method, your bank or payment provider may apply additional fees (e.g., currency conversion, international transaction fees). These are outside our control.

9. Contact Us

For any questions related to payments or billing, please contact:
📧 Email: support@getiptv.vip
🌐 Website: https://getiptv.vip

 

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